INNOVATIVE
WATCH ENGINEERING

The Mauron Musy process

Mechanics and design are the two pillars of traditional watchmaking. The trailblazing MAURON MUSY brand has taken a third option by focusing on watch exterior complications. This unusual development area called for three years of research, entailing the need to adapt machines to new standards, as well as developing innovative procedures. A necessary approach for a subversive product that only two free spirits could take on.

Mauron Musy

1.Research & development

R&D holds a substantial place at MAURON MUSY: rather than sourcing components via traditional watch industry circuits, the two engineers adopted the “100% Swiss Crafted” label right from the start.

From design to assembly via computer-assisted design (CAD) and machining, the majority of watch exterior components is developed and produced in-house. Even when this means developing new machines, notably when it comes to the nO-Ring® technology, which involves exceptional surface treatments. Also even when it means inventing new processes: the satin brushing of domed elements has for example been entirely revisited and improved, giving rise to an approach unique in its kind.

Mauron Musy
Mauron Musy

2.Experimentation and testing

MAURON MUSY watches stem from cutting-edge experimentation and testing, often conducted for the first time in watchmaking.

The two independent and determined founders sometimes looked for solutions in other fields, such as general mechanical engineering, inventing as they went a range of new procedures and/or components. Resolutely free from any dogmatism, Eric Mauron and Christophe Musy have no hesitation in venturing beyond the borders of watchmaking as such, thereby sending a fresh breeze blowing through the entire sector. By way of example, the satellite compression spring that is part of the nO-Ring® technology called for 30 or so prototypes before taking on its definitive structure. In the same way, the aesthetic and technical finishing of the various elements involved extensive trials. Finally, the water-resistance tests, far more thorough than for a traditional watch, required the invention and development of dedicated devices unheard of in classic watch manufacturing facilities.

3.Production and controls

Rather than outsourcing, the two founders have equipped the Manufacture with all the equipment required for in-house production.

The watch cases and their 36 elements involved in the nO-Ring® technology, as well as the dials, were all entirely produced on-site. Moreover, quality is a value on which the Maison refuses to compromise. Throughout the production process, each stage is regularly monitored. Be it the surface state of the elements ensuring mechanical water resistance, the physical integrity of components subject to powerful pressure, or the efficiency of the nO-Ring® technology, all components undergo hours of testing in order to meet the highest standards of excellence. Above and beyond the demands of ‘Swiss made’, MAURON MUSY watches bear the ‘Swiss Crafted’ label meaning that 100% of the components have been produced and assembled in Switzerland.

Mauron Musy
Mauron Musy

4.Assembly and adjustment

In addition to a research lab, a production unit and a test and control department, the Manufacture has its own assembly workshop.

Each highly specific component must be assembled with meticulous care – on the one hand to avoid damaging other components; and on the other so as to ensure perfect fitting with the nO-Ring® device.
Once Calibre 39 has been verified in each and every detail and cased-up, the watch ‘head’ (complete watch without its strap/bracelet) once again undergoes in-depth scrutiny, notably to ensure its power reserve and its water resistance. Before being dispatched to their new owners, all watches are subjected to several hours of testing designed to meet the highest standards of horological excellence.

5.Finished product and sales network

With the nO-Ring® technology, function becomes a design element in its own right. The specific characteristics of the water-resistance device are as practical as they are aesthetic.

The section-built case, the pinned caseback hinges, the distinctive lugs: all these features driven by technical considerations make MAURON MUSY watches immediately recognisable. A perfect example of industrial design.

Sophisticated, sturdy and equipped with unique technology, MAURON MUSY watches can be left on the wrist in any circumstances. Neither water, nor sunlight, nor snow nor sand can impair the intrinsic qualities of these exceptional models. Each watch is delivered with two straps: one in leather and the other in rubber. The brand is represented in around 15 points of sale in Asia – Japan, Singapore, Indonesia, India; in Oceania – Australia; and in Europe, with Germany, England, Buglari, France and of course Switzerland. Online orders can also be placed via www.mauronmusy.com

Mauron Musy
Discover our philosophy Mauron Musy

Terms and Conditions of Sale

We recommend careful reading of all the following terms and conditions regarding sales and delivery.

General:

These terms and conditions of sale and delivery apply to the sale and delivery of products offered on www.mauronmusy.com. By ordering one of our products, you expressly accept the provisions outlined below.

To be deemed valid, any modification and every addendum to the general terms and conditions of sale and delivery must be expressly agreed in writing, including possible changes to these provisions.

Capacity to accept these terms of use:

You hereby confirm that you fulfil at least one of the following conditions, that you are over the age of 18, or that you are an emancipated minor, or that you have legal consent from a parent or guardian and that you are entirely able to subscribe to the terms, conditions, duties, claims, representations and warranties stipulated in these conditions of use, as well as respecting and complying with these conditions of use.

Order

Clients can order using the “Purchase” tab. In this event, they will be redirected to the PayPal site. In line with the instructions provided online, they will be required to complete a form requiring details with regard to their identity and in particular their last name, first name, telephone number, postal, email and delivery addresses. Contractual information will be sent in a confirmation email.

Clients also have the option of ordering directly by email from info@mauronmusy.com by specifying the model, serial number, quantity and personal information (last name, first name, delivery address, billing address, e-mail and telephone number). An invoice containing the relevant bank details will be dispatched. Delivery will take place as soon as payment has been credited to the Mauron Musy bank account.

Mauron Musy retains the right of ownership of products until full payment has been received. No delivery under any circumstances will be effected without full payment.

Prior acceptance of the terms and conditions of sale

Every order placed on the site requires the express prior consultation of the terms and conditions of sale by the client by means of a box to be ticked on the acceptance window appearing during the order placement process prior to any payment. The present conditions of sale may be modified at any time. Nevertheless, the conditions of sale applicable to an order are those in effect on the day of placement of the relevant order.

Product description

Products available for sale on the site are represented by high-quality photographs and accompanied by a description of their essential characteristics. Products are described and presented with the greatest possible accuracy. Nevertheless, due to computer technology, articles delivered may sometimes present minimal differences, notably with regard to colour, in comparison with photographs on the website.

Price, shipping costs and payment

Prices displayed on the website are in Swiss francs (CHF). Shipping costs are complimentary. Costs related to processing the order may on the other hand be invoiced at the time of ordering through PayPal. Prices indicated on the site are indicative and may be changed at any time. Prices invoiced are those in effect on the date of confirmation of the order.

For countries all over the world to which Mauron Musy agrees to deliver products, orders are payable in Swiss francs (CHF). Should clients’ local currency differ from the currency in which prices appear on the website, the client’s bank will apply the exchange rate in effect on the day of the order (unless the exchange rates differ from those applied by the client’s own bank).

The contract only states the price of the object in question. The purchaser is responsible for paying VAT, customs duties and any possible other taxes in effect in the country of delivery. In order to avoid any errors occurring, Mauron Musy recommends that purchasers obtain all relevant information from the appropriate authorities. The seller takes no responsibility for non-compliance on the part of the purchaser with his or her legal obligations with regard to statutory requirements. Nor shall it be held liable for any reimbursement whatsoever of an object confiscated by the authorities of a delivery country or in the event of circumstances involing fortuitous events such as wars, riots, epidemics, strikes etc.

Delivery

Delivery will be effected to the delivery address indicated by the client at the time of ordering. Shipping of parcels will be done in a secure manner via the Swiss Postal Service or, in the event of a foreign order, through an approved carrier.

Parcels must be signed for on delivery. These become the property of the purchaser once the latter has signed, confirming that he or she has received the parcel and checked that the latter is not damaged in any way. Should there be any signs of damage, the parcel must be refused and returned to the Swiss Postal Service or approved carrier.

In this event, clients are requested to contact Mauron Musy with immediate effect, either in writing or by email at info@mauronmusy.com stating their refusal and the reason therefore.

Only articles that qualify under the terms of the warranty may be returned for exchange. Articles must be returned intact and complete in their original packaging (with the labels stating their references), accompanied by the delivery note, within five days of reception of your parcel. Shipping costs related to the return are at your own expense.

Transfer of ownership

Mauron Musy reserves full rights to products sold until the entire amount owed by the customer within the framework of his or her order has been received. Nevertheless, risks related to loss, theft or destruction incurred during the period from delivery to transfer of ownership are at the client’s expense. Only the original owner of the goods may lay claim to these general conditions of sale.

Warranty

All products for sale on www.mauronmusy.com benefit from a two-year warranty as of the the date of delivery. If, during this period, the article delivered turns out to be defective, you are entitled to request compensation by email from the following address: info@mauronmusy.com.

Conditions of application as well as the list of exceptions that are not covered by the warranty can be found in your certificate of warranty.

The warranty does not apply to certain cases:

Damage caused to external parts or to the movement resulting from abnormal usage, accidents, shocks, blows or accidental falls, improper, incorrect and excessive handling or operation, including dents, marks from blows, scratched or broken crystals, a scratched case, a twisted crown or push-piece, exposure to powerful magnetic fields and to corrosive products or solvents, detergents, perfumes, cosmetic products, prolonged exposure to the sun, etc.

Ageing, normal wear of crystals (scratches, splinters), of steel or its finishes, alterations of the colour of leather or rubber straps or steel bracelets.

Any deterioration resulting from repairs not conducted by one of our dealers or at one of our workshops as well as opening, repair or maintenance done by an unauthorised person.

Wear and tear of leather, rubber or fabric straps or steel bracelets.

Theft or loss of the watch or parts thereof.

Incidental or consequential damage resulting from use of or inability to use this watch.

Water-resistance is guaranteed on condition the crystals, bezel, case-back, body and crown are not damaged in any way.

For any repairs or maintenance outside of this two-year warranty period, we suggest you contact our customer service department or our official agents, the latter being particularly up-to-date with regard to our techniques.

Finally, we are in no way responsible for “remedying” any apparent defects that buyers think they perceive but which do not correspond to any actual flaw.

In order to benefit from this international warranty, the duly dated warranty card registered by us is required.

Data protection

Mauron Musy uses information and personal details provided by the client while using the www.mauronmusy.com website to the extent that the latter are required for the supply of related services, such as processing an order, product delivery and settlement proceedings, or in the performing of statutory duties, or in the event of the client having given his or her consent.

Safeguard clause

Should certain provisions of these conditions of sale and delivery become null and void, invalid or inapplicable, the validity or legal enforceability of the other provisions remains unchanged. Should a situation of this nature occur, the parties will agree to a valid and enforceable provision which will be as close as possible from an economic standpoint to the provisions declared null and void, invalid or inapplicable.

Customer service

For any questions regarding orders placed on the website, clients can contact the customer service team by email at info@mauronmusy.com.

Applicable law and place of jurisdiction

The terms and conditions are subject to Swiss law. Any litigation related to these conditions of sale and delivery will be settled by the common courts of the Canton of Fribourg.

Most recent update: 18/05/2017